Last Updated: 20/05/2025
Welcome to Create Calm Crew (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, services, and any content made available through our platform (collectively, the “Services”). By accessing or using the website, purchasing a product or service, or interacting with any content provided, you agree to these Terms. If you do not agree, you may not use our Services.
1. Scope of Terms
These Terms apply to all users of the website, including:
• Visitors: Anyone browsing the website or accessing free content.
• Members: Users who subscribe to membership plans.
• Customers: Anyone purchasing products, services, or digital content.
By using any part of the website or Services, you agree to comply with these Terms.
2. Products, Services, and Membership Terms
2.1 Products and Services
• Purchases of any products, digital downloads, or services are final and non-refundable.
• Pricing, availability, and descriptions of products and services are subject to change at any time.
2.2 Memberships
• Membership grants you access to exclusive content, resources, and community features for the duration of your subscription.
• Memberships are personal and non-transferable. Sharing login credentials is strictly prohibited.
• Memberships automatically renew unless canceled as outlined in Section 2.3.
2.3 Cancellation and Termination
• You may cancel your membership or subscription at any time through your account settings. Cancellations take effect at the end of the current billing period.
• We reserve the right to terminate or suspend your access to the membership or any part of the Services for violations of these Terms.
3. No Refund Policy
All sales are final. We do not offer refunds on any product, service, or membership fee.
• If you experience issues accessing your purchase or membership, please contact jess@jessicakballantyne.com for assistance.
4. Community Rules and Interactions
Our Services may include access to community spaces (e.g., forums, group chats, or discussion boards) designed to foster collaboration, learning, and support.
4.1 Rules of Conduct
• Treat all members and users with respect and kindness. Harassment, discrimination, or abusive behavior will not be tolerated.
• Do not share offensive, illegal, or inappropriate content, including but not limited to hate speech, spam, or explicit material.
• Respect the privacy and confidentiality of other users. Do not share personal information of others without their consent.
• Avoid disruptive behavior, including excessive self-promotion or monopolizing conversations.
• Do not promote your services or products in the community, chats or anywhere else on the website. This will result in immediate expulsion.
•Do not post external links in the community, chats or anywhere else on the website. It's okay to show your work and what you've done, but you can upload videos and images instead of posting external links.
•Jessica K Ballantyne reserves to right to remove anyone from the membership, for any reason, without warning.
4.2 Violations of Rules
• Jessica Kay Ballantyne reserves the right to remove any content or posts that violate these rules.
• Users who break these rules may have their access to community spaces, memberships, or any part of the Services restricted or revoked without prior warning.
• Users removed for violating these rules will not receive a refund for any fees paid.
4.3 Reporting Violations
• If you witness or experience any rule violations, please report them to jess@jessicakballantyne.com
5. Mental Health Disclaimer
• Jessica Kay Ballantyne is not a licensed psychologist, therapist, or medical professional. The information, resources, and activities provided through the Services, including journaling exercises, therapeutic art, and other creative practices, are intended for educational and personal development purposes only.
• The content provided through our Services should not be used as a substitute for professional therapy, medical advice, diagnosis, or treatment.
• You should always seek the advice of your physician, therapist, or other qualified health provider with any questions you may have regarding a medical or mental health condition.
Limitation of Liability for Mental Health Activities:
• Jessica Kay Ballantyne and Create Calm Crew is not liable for any injury, harm, or adverse effects that may arise from participating in the activities, exercises, or practices provided through the Services.
• If you experience distress or discomfort while using the materials, please discontinue use and consult a licensed professional.
6. User Responsibilities
6.1 Appropriate Use
• You agree to use our Services for lawful purposes only.
• You will not engage in any behavior that disrupts the website, infringes on the rights of others, or violates any laws or regulations.
6.2 Content Sharing
• All content provided through the Services is for personal use only. You may not redistribute, reproduce, or share any content without the explicit written permission of Jessica Kay Ballantyne.
• All content on the website, membership and courses is copyright of Jessica Kay Ballantyne.
6.3 Account Security
• Users are responsible for maintaining the confidentiality of their account login information.
• Notify us immediately if you suspect unauthorized use of your account.
7. Intellectual Property
All content, including but not limited to text, images, videos, and designs, provided through the website or Services is the property of Jessica Kay Ballantyne or her licensors.
• Unauthorized use, copying, or distribution of this content is strictly prohibited and may result in legal action.
8. Limitation of Liability
Jessica Kay Ballantyne and Create Calm Crew are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or Services, including but not limited to:
• Loss of data.
• Interruptions or inability to access the Services.
• Personal injury or property damage resulting from your use of the Services.
Participation in activities or exercises provided through the Services is voluntary and at your own risk.
9. Modification of Terms
We reserve the right to update or modify these Terms at any time without prior notice.
• Changes will be posted on this page with the “Last Updated” date.
• Continued use of the website or Services after modifications constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of Portugal, Coimbra. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Coimbra, Figueira da Foz
11. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
• Email: jess@jessicakballantyne.com
By using the website, purchasing a product or service, or becoming a member, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.